Owner FAQs

Answers to your frequently asked questions

Are you licensed?

Yes we are a fully licensed and insured property management company.
Can I reach you after hours?

We are available after hours for emergencies only.
Can you put the money directly into my account?

Funds are legally required to go into the clients trust fund account, and will be deposited into the owners account between the 15-20th of the month.
Do I get to see the lease or sign it?
Do you sell real estate too?

No. At RipCity we are a dedicated Property Management company.
How and when do I get my checks?

Owners will get paid anytime between the 15th-20th of the month, depending on weekends and holidays. Rent has to clear the clients trust fund and will be submitted once the bank gives notice that payment is confirmed.
How is rent collection handled?
How long of a lease do you sign?

Lease length can depend on the market situation, resident history and a number of factors, but we generally sign one year leases.
How much security deposit do you charge the tenant?

The security deposit is determined by a number of factors including the qualifications of the applicant, and the location of the property. Properties within the city of Portland have different laws for security deposits.
How soon can you start managing my property?
What type of properties do you manage?

We manage single family homes and multifamily rental properties.
Who holds the tenant security deposit?

We hold on to all security deposits on the Residents behalf. Security deposits are held in a dedicated trust account as required by state law. We will assess the property at the time of move out for any damages and disburse the remaining portion of the deposit back to the resident as necessary within the required time per state law.